Privacy policy

This Privacy Policy applies to the activities of Grannus Securities Pty Ltd.

This Privacy Policy explains how Grannus Securities Pty Ltd handles personal information and complies with the requirements of the Privacy Act 1988, including the Australian Privacy Principles (APPs).  If you have any questions relating to this policy, please e-mail or contact Andrew O’Brien at Level 27, 101 Collins St, Melbourne, Victoria, 3000, Australia.

Grannus Securities Pty Ltd recognises the importance of your privacy, and that you have a right to control how your personal information is collected and used.

1. Collecting information about you

Grannus Securities Pty Ltd collects personal information from clients, employees, contractors, shareholders and other individuals.  We collect this information when it is necessary for our business purposes.

The main types of personal information Grannus Securities Pty Ltd collects are names and contact details, such as addresses, telephone numbers and e-mail addresses.  In some circumstances, we are authorised by anti-money laundering laws or tax laws to collect other information about you, such as your securityholder reference number (SRN) or tax file number (TFN).  We may also collect information about your criminal record where this is necessary to comply with anti-money laundering laws.  

We collect most of this information directly from you where possible.  This information may be provided by you in forms you fill out, in face-to-face meetings, in e-mail messages you send us, via our website, or during telephone conversations.  In some cases we may collect your personal information from a third party, such as a broker or a bank.  If you contact us, we may keep a record of that contact.

When you use our website, we may collect other information about you, such as your IP address and information stored in cookies.

If you do not provide us with personal information we request from you, we may be unable to provide you with our full range of services.

2. Using and disclosing your personal information

Grannus Securities Pty Ltd’s purpose in collecting, holding, using and disclosing information about you is to provide you with information or services that you request and as otherwise set out in this Privacy Policy.

In some cases, we may be required to disclose your personal information to regulators, such as AUSTRAC or the Australian Taxation Office.

We use service providers to help us maximise the quality and efficiency of our services and our business operations.  This means individuals and organisations outside of Grannus Securities Pty Ltd, such as mail houses and IT service providers, such as website hosts and back-up service providers, will sometimes have access to personal information held by Grannus Securities Pty Ltd and may use it on behalf of Grannus Securities Pty Ltd.  We require our service providers to adhere to strict privacy guidelines and only use this information for authorised purposes.

Grannus Securities Pty Ltd may also disclose personal information to one or more third parties outside Australia (such as in the United States) with whom it has a business relationship. 

Grannus Securities Pty Ltd will otherwise only use or disclose personal information about you:

  • in accordance with this Privacy Policy;
  • for any other purpose communicated to you at or near the time your personal information is collected;
  • as permitted or required by law;
  • if we believe it necessary to provide you with a service you have requested;
  • to implement our terms of service;
  • to protect the rights, property or personal safety of another Grannus Securities Pty Ltd client, any member of the public or Grannus Securities Pty Ltd;
  • if some or all of the assets and operations of the business are or may be transferred to another party by way of sale of some or all of the business; or
  • if you have provided your consent.

3. Employee information

Employee records are not generally subject to the Privacy Act, and therefore this Privacy Policy does not apply to the handling of information about employees by Grannus Securities Pty Ltd.  For information about our practices relating to employee information, please contact us directly.

4. Job applicants

If you apply for a job at Grannus Securities Pty Ltd, we may collect personal information from you or from recruitment agencies for the purpose of assessing and processing your application.  This information may include your name and contact details, information about your previous and current employment, and other information relating to your suitability for employment.  In some circumstances and if you consent, Grannus Securities Pty Ltd may collect sensitive information about you, such as information about your health, membership of a professional or trade association, or criminal record, where appropriate and where this is reasonably necessary for one of our functions or activities.

5. Marketing

When you provide your personal information to us, we may use this information, such as your email address or telephone number, to contact you on an ongoing basis in order to:

  • provide you with updated information about our products and services; or
  • provide you with information about other products and services which you may have an interest in.

If you are receiving promotional information about Grannus Securities Pty Ltd and do not wish to receive this information any longer, you may remove your name from our mailing list either by e-mailing us at asking to be removed from our mailing list.

6. Our website privacy practices

We sometimes use cookie technology on our website to provide information and services to website visitors.  Cookies are pieces of information that a website transfers to your computer’s hard disk for record keeping purposes and are a necessary part of facilitating online transactions.  Most web browsers are set to accept cookies.  Cookies are useful to estimate our number of members and determine overall traffic patterns through our website.

If you do not wish to receive any cookies you may set your browser to refuse cookies.  This may mean you will not be able to take full advantage of the services on the website.

For the purposes of viewing certain parts of our website, you may be required to provide log-in information.  You are responsible for the security and confidentiality of this information.

If our website contains links to other websites outside of the Grannus Securities Pty Ltd site, these linked sites are not under the control of Grannus Securities Pty Ltd and we are not responsible for the conduct of the companies that operate these linked sites.  Before disclosing your personal information on any other website, we recommend you review the terms and conditions of that site.

7. Grannus Securities Pty Ltd Licensees

The following members of Grannus Securities Pty Ltd (each a Licensee) hold an Australian financial services licence (AFS licence):

  • Grannus Securities Pty Ltd (ABN 28 110 846 323)

A Licensee may be responsible for issuing certain material, as indicated on this website or document (as applicable) in which that material appears.

Wholesale clients only

No Licensee provides financial services or financial products to “retail clients” within the meaning of the Corporations Act 2001 (Cth) (Corporations Act).  The material presented on this website or document (as applicable) is intended solely for use by “wholesale clients” within the meaning of the Corporations Act.

Investment risk, past performance information and prospective financial information

An investment in a Grannus Securities Pty Ltd Fund is subject to investment risk, including loss of principal invested and income.  No member of Grannus Securities Pty Ltd guarantees the capital value or performance of any Grannus Securities Pty Ltd investment fund.

Past performance is not a reliable guide to future performance.

This website or document (as applicable) may contain prospective financial information, such as forecasts, projections or target returns.  Such information is predictive in character, may be affected by inaccurate assumptions or by known or unknown risks and uncertainties, and may differ materially from results ultimately achieved.

General information only

This website or document (as applicable) is intended to provide general information only and has been prepared without taking into account any person’s objectives, financial situation or needs.  Before acting on any material on this website or document (as applicable), you should therefore consider the appropriateness of the material having regard to your objectives, financial situation and needs.  You should also seek investment, tax, legal and any other appropriate professional advice.

For Australian residents only

This website or document (as applicable) is intended only for use by persons accessing or obtaining it from Australia.  Applications to invest in any Grannus Securities Pty Ltd investment fund will only be accepted from Australian residents unless the relevant offer document expressly states otherwise.

8. Storage and security of your personal information

Grannus Securities Pty Ltd will endeavour to take all reasonable steps to keep secure any personal information which we hold about you, and to keep this information accurate and up-to-date.  Your information may be stored in hard-copy or electronically.  Any information we hold electronically is stored on secure servers that are protected in controlled facilities.  We require our employees and data processors to respect the confidentiality of any personal information held by Grannus Securities Pty Ltd.

No data transmission over the internet can be guaranteed to be 100% secure, so Grannus Securities Pty Ltd cannot give an absolute assurance that the information you provide to us via the internet will be secure at all times.  

9. You can access the information we keep about you

If at any time you want to know what personal information we hold about you, you are welcome to request access to your record by e-mailing us at  Our file of your information will usually be made available to you within 14 days.

10. Correcting or deleting the information we have about you

If at any time you wish to correct or delete your personal information we hold about you that is inaccurate, out-of-date, incomplete, irrelevant or misleading, please contact us by e-mailing us at and we will amend this record unless there is a reason why we cannot amend it.

If you wish to have your personal information deleted, please let us know using the e-mail address above and we will take all reasonable steps to delete it unless we need to keep it for legal, auditing or internal business reasons.

If you wish to make changes to your SRN or TFN, these changes must be made via Computershare.  Please contact us using the e-mail address above so we can assist with this process.  

11. What to do if you have a complaint or question

You may contact us by e-mailing us at if you have a complaint about a breach of the APPs or any privacy code which may bind us or how we have handled your personal information.

If Grannus Securities Pty Ltd becomes aware of any ongoing concerns or problems concerning our privacy practices, we will contact you about the issue, investigate the issue, and take all reasonable steps to work with you to resolve the issue. If you are dissatisfied with the response that you receive from us, you may make a complaint to the Office of the Australian Information Commissioner (OAIC).